things to know before your visit

We are committed to your safety and security at  this time. We continue to follow best practices as outlined by the local provincial and federal Healthcare teams and Worksafe BC. 

Feel confident knowing that your health is our top priority. We are so happy to welcome you into our hair home!!

SALON PROCEDURES

• if you are experiencing COVID 19 symptoms please know that you will need to cancel or reschedule your appointment. 
• we ask that you arrive on time for your appointment. you may either wait outside until we call you in or be buzzed in and led out to our courtyard 
• arrive alone unless you require help with access. no visitors or pets are allowed into the salon at this time 
• wash your hands or use our hand sanitizer as soon as you enter the salon
• bins will be provided for your personal belongings. they are cleaned between each guest
• if you need a coat hung up we will show you where to do that
• beverage service is suspended. we will have bottled water and straws on hand which you can enjoy from a safe distance
• magazine service has been discontinued
• sadly no hugging or handshaking
• all tools, equipment and capes will be cleaned and sanitized between each guest
• time has been booked between each guest for enhanced cleaning protocol
• all touch surfaces to be wiped down with a commercial grade virucide between clients
• masks are required for your salon visit. we'll have a supply if you forget yours
• we have face shields and N95 masks if you have need of an extra layer of protection during your salon visit. We are ready to wear them upon individual request. 
• if you are immune compromised or higher risk, let us know and we can figure out a beginning or end of day appointment time for you.